Shipping policy
Shipping & Delivery Excellence
At FunCarScale, we understand that our models are more than just products — they are delicate pieces of engineering. That’s why we prioritize secure packaging and reliable tracking for every single enthusiast in our community.
1. Order Processing & Craftsmanship
All orders are subject to availability. To ensure the highest quality, every model undergoes a final inspection before being professionally packed. Most orders are processed and prepared for dispatch within 1-3 business days.
2. Shipping Destinations
We currently provide insured shipping to all regions listed during our checkout process. If your country is available in the dropdown menu at checkout, we can deliver to you.
3. Estimated Delivery Timelines
We strive to get your collection to you as swiftly as possible while ensuring its safety during transit.
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Standard Insured Shipping: Estimated delivery is typically 5–12 business days from the date of dispatch.
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Note: Delivery times are estimates and commence from the date of shipping. We make every effort to fulfill your order as quickly as possible, though external factors like customs or seasonal peaks may occasionally cause minor delays.
4. Shipping Costs
To keep things simple, shipping costs are calculated based on your location and the total weight of your order. You can view the exact shipping rate in your local currency on the Checkout Page before completing your purchase.
5. Secure Packaging & Damaged Items
We treat every shipment like a collector's item. Our models are protected by reinforced, multi-layer packaging to withstand international transit. In the rare event that your model arrives with significant damage to the packaging, please:
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Take a photo of the package before opening.
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Contact our support team immediately at support@funcarscale.com.
6. Real-Time Tracking
Once your order has been handed over to our carrier, you will receive a confirmation email containing your Unique Tracking Number. You can follow your model’s journey every step of the way.
7. Questions?
Our logistics team is here to ensure a smooth delivery experience. If you have any questions regarding your shipment, please reach out to us at: support@funcarscale.com